SMART’s Human Capital Management practice offers healthcare organizations a team of seasoned experts to address the people and organization issues that face many institutions.  Our professionals have healthcare-specific experience to provide services ranging from strategic planning and alignment, organizational design, leadership development and talent management to business transformation initiatives like merger integration, IT transformation, enterprise technology implementation and cultural change.

Our experience is that healthcare organizations, struggling with business results, often underestimate the number and complexity of people and organization-related issues tied to their success.

How confident are you that you are prepared to address the following risks?
• Your Human Capital strategy does not align with your business strategy.
• Leaders lack the capability to coach, develop and retain their people.
• Your leadership team is not performing and/or working effectively together.
• Your people do not know how to succeed in your environment.
• Your organization’s design undermines the success of many initiatives.
• Your organizational design does not position you to manage the relationship with your customers (internal or external).
• You are unsure if your people have the required skills to achieve business objectives.
• You underestimate employee resistance to change.
• Your strategy puts your most valued employees at risk.
• Training does not allow your organization to respond to the market or be in compliance.

The services offered by SMART's Human Capital Management practice are designed to help healthcare institutions answer these and other challenges and are categorized into three core areas:
 
• Organization Strategy and Design
• Talent and Leadership Development
• Business Transformation