Other service models practiced by software vendors and system integrators typically involve a monthly, three day visit to provide training on a new topic and assess progress against a boilerplate project plan deployed for every client. This approach is typically not focused on the unique requirements of each institution and often leaves important aspects of the transition unaddressed.
Our client institutions consistently tell us they need a partner with the experience and credibility in Higher Education to be the impetus for positive and lasting change. The SMART BANNER Team provides that leadership along with the necessary complement of functional and technical resources to get the job done.
BANNER services include:
Common Best Practices
One of the challenges with the implementation of an integrated system is defining the common data and practices to meet the needs of an institutional community. SMART provides a proven model to assist with BANNER data configuration, coding and entry standards for business practices across departments. By standardizing these process institutions can be confident they can accurately report out information and analyze data.
Examples of common practices evaluated are:
• Update of Demographic Information
• Change of Address Process
• Change of Name Process
• Update of Emergency Contact Information
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Student Services
BANNER student services processes that are web based that include prospects to apply for admission, defining communication plans to prospects and/or students, students registering for courses, students reviewing their fees, financial aid awards and reviewing grades. SMART assists institutions to implement components of BANNER including the Student, Financial Aid and Accounts Receivable modules to streamline administrative processes, eliminate paperwork and provide exemplary services to their students.
Examples of best practices evaluated for current students are:
• View the course catalog on line
• View the master class schedule of courses by terms
• View student curriculum and record information
• View student class schedule
• View mid term and final grades
• View current holds
• Register for classes
• View billing and account information
• Perform and review degree audits
• View Financial Aid information
• View Tax Relief information
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Faculty Services
Faculty services in BANNER allows for faculty to update their personal information, review their payroll check stub information, submit grades on line and support student advising practices. SMART assists institutions to seamlessly streamline these processes with the expert knowledge of the team members on the integration of these processes by utilizing the BANNER Student and Human Resources modules.
Examples of best practices evaluated for faculty services are:
• View enrollment information
• View building and room schedule
• View admissions applicants
• View student transcript and degrees
• View student holds
• View student registration records
• View your Class Rosters
• Update Final/mid term grades
• Update Personal Information
• View your pay stub
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Financial Aid
SMART assists you in managing daily activities such as calculating needs analysis, tracking requirements and notifying students of their awards. We assist you in making the process simple for students who desire aid by allowing students to submit information to the financial aid office via the web.
Examples of best practices evaluated for financial aid services are:
• Automation of budgeting, needs analysis and awarding of aid
• Procedures to monitor federal, institutional and scholarship funds
• Online student communication with the financial aid office
• Procedures/ processes that allow students to review past and present award statuses online
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Finance
SMART’s financial team of experts assist you in developing a chart of accounts and develops internal controls, including policies and procedures that would be required of the institution to safeguard assets and properly record financial transactions.. SMART has the integrated knowledge to allow you to use this as a stand alone system or seamlessly integrate it with the BANNER Human Resources System, the BANNER Financial Aid System, and the BANNER Alumni/Development System.
Examples of best practices evaluated for use of the finance system are:
• Enter requisitions for your department
• Enter invoices for your department
• Enter departmental journal vouchers
• Approve requisitions and invoices electronically
• Print departmental expense reports
• Sophisticated financial analysis and reporting
• Paperless reporting via email
• Automate budget creation and review
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Human Resources/Payroll
The SMART team can assist in streamlining and apply best practices to automate processes such as applicant tracking, benefits and payroll. The team also has expert knowledge with integration, policies and procedures with the use of the BANNER Student system to manage faculty tenure tracking. Need more write up here.
Examples of best practices evaluated for use of the Human Resources/Payroll system are:
• Online benefits enrollment
• Online access for employees to view personal information such as:
- Address information
- Retirement accounts
- Benefits
- Payroll Stubs
• Faculty tenure tracking
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Advancement
With the implementation of the BANNER Advancement module, SMART can allow you to increase your success in fund raising activities from sources such as alumni and friends, the surrounding community and other constituent sources.
• Personalized stewardship for major donors
• Allow Alumni to update personal profiles
• Allow Alumni to learn of upcoming campus events
• Develop a process to have donations accepted online
• Manage and monitor endowed Scholarships
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BANNER Xtender
• Enhancing or developing your record retention policies to consider for example, storing documents electronically and not in paper format
• Assist in developing practices to link imaged documents in BANNER or store them outside of BANNER
• Provide guidelines indexing standards and security to access the documents
- Installation of the BXS product and supporting equipment
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Data Warehousing & Reporting
• Strategic planning and tactical implementation of reporting infrastructure, tools, and process
• Reporting inventory and prioritization
• Requirements gathering, functional and technical specifications
• Data modeling, definition of common objects, denormalization
- Operational Data Store (ODS)
- Enterprise Data Warehouse (EDW)
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