Efficient claim operations are more important than ever before. Claim costs are no longer a necessary expense but, rather the difference between good insurance operations and bad. Ratings, downgrades and insolvencies have been attributed to inadequate reserving and high loss ratios. Regulators and shareholders have put increased pressure on insurance companies, TPAs and MGAs to increase cost controls and find better efficiency.

SMART understands these goals and knows how to help clients reach them. We help our clients evaluate and improve their claim operations. We specialize in insurance underwriting and claims operations. Our focus is not on paying claims, but making claim operations more efficient.

Our Services Include:
• Claims Audit Services
• Claim Advisory Services
• Outsourced Claim Services
• Underwriting and risk management assessment services
• Litigation and Arbitration Support Services
• Business process improvement
• Technology solutions