With the lightning speed of information today, businesses are at a disadvantage when they lack the technologies and processes to make informed decisions. Without the latest information, companies make poor decisions that ignore significant changes in the market. SMART’s Business Intelligence Services provide businesses with new opportunities to meet challenges, such as:

• Understanding the best decision support process and architecture to meet their needs
• Creating the proper knowledge base using relevant data
• Building a trouble-free business intelligence system
• Receiving relevant information and reports, delivered to the right decision makers, through SMART data warehousing
• Making intelligent decisions to reach business objectives

Service-Oriented Solutions

We work with you to identify subject areas that are essential to the specific decision support needs of a particular department, multiple departments, or the entire organization. We then create the system or work with existing ERP systems to find ways to deliver user-friendly data into the hands of the appropriate individuals. Our services include:

• Business intelligence situation analysis and development
• Data warehousing model architecture design and implementation
• Selection of analytical tools and software
• Creation of data warehouse from disparate systems
• Database and budget consolidation
• Enhanced report design from existing systems
• Standard report enhancement for leading software packages
• Distribution of data through information portals and executive dashboards

Delivering Results and Business Value

The organizations that we have helped have told us they experienced numerous benefits based on our work, including:

• Timely and effective access to accurate information
• Maximum return from the investment in the ERP system
• Readily available relevant information delivered to the appropriate people
• More complete budget information, which helped control spending and improved planning
• Reduction of financial, operational, marketplace, and supply chain pressure resulting from superior knowledge