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SMART > Services > Executive Solutions > Operational Excellence

SMART is now LECG.

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 Operational Excellence

Today, sweeping layoffs and frozen budgets have forced organizations to get by with limited resources, requiring them to do more with less. The successful organizations will be those who make focused and deliberate changes rather than take reactive and drastic actions. By streamlining processes and implementing efficiencies, organizations can successfully adapt to expanded job roles, new structures and processes, and shifting business and customer demands.

Business Process Management Solutions

A carefully designed and deployed Business Process Management (BPM) system gives corporate executives end-to-end visibility and control over all of their multi-step processes, requests and/or transactions. Working with SMART consultants, you can develop the framework that best meets your company­'s needs. With years of experience and an understanding of the latest industry products and innovations, we'll help you with everything from establishing the standards for process design to deployment, execution, maintenance, and optimization of your processes and information systems.

Services include:

  • Business process orchestration
  • BPM technology implementation
  • Business activity monitoring

Lean Management Solutions

Lean management is paramount to staying competitive. We perform a top-to-bottom assessment to identify areas that need improvement, so you can become the efficient leader in your market. Our professionals will help you:

  • Reduce cost through the elimination of excess processes and activities
  • Streamline your people, processes, and technology
  • Build individual and team skills and confidence to increase productivity
  • Improve work product quality and customer satisfaction
  • Establish transparent communication and direct employee involvement in the change process
  • Create sustainability and long-term success through the implementation of a continuous improvement system

Six Sigma Solutions

Six Sigma has proved to be an effective business strategy in its implementation by many of the world's leading companies. Executive leaders looking to apply Six Sigma to their organizations should have a professional assist them through the process. Our experts have years of experience with the DMAIC and DFSS methods. Whether you are looking to improve existing processes or design new ones, SMART can help you every step of the way.